Lakeside, Portsmouth
Consumer Marketing
About The Role
You could stay where you are…or you could join Checkatrade.

We have an exciting newly created role for a CRM Manager within our Consumer Marketing team to develop and manage strategic CRM campaigns that deliver retention and engagement across new and existing consumers. Experienced in relationship marketing you have a knack for planning impactful campaigns that drive rapid and sustainable growth through a varied channel mix from email marketing to SMS campaigns, whilst also working closely with other teams to inform digital and social strategies.

If you want to be part of a forward-thinking, values driven business that truly puts its people first - then maybe this is the place for you…

Where do you fit in?

Based either from Portsmouth or London, you will be reporting to the PR and Social Media Manager and own the full CRM channel and associated processes, from campaign planning and deployment using a variety of tools including Pardot, Salesforce and SendInBlu. You’ll work collaboratively with the wider business to ensure an integrated approach to our consumer marketing activities in order to deliver engagement, growth and return customers. Additionally you’ll undertake A/B testing to achieve exemplary results as well as evaluate and report regularly to showcase ROI. You’ll work particularly closely with our Digital and Insights team to ensure a data driven approach to our CRM activity.

What’s in it for you?

  • An exciting opportunity to join a household digital brand that is investing heavily on its future.
  • A niche role pulling on your CRM expertise that will have a direct impact on our ambitious growth plans.
  • Competitive salary with an excellent benefits package and a 35-hour working week.

What do you need to succeed?

  • Be a passionate, creative and data driven CRM professional with a track record of success in delivering impactful multi-channel campaigns (digital, email, social, SMS)
  • Strong copywriting skills preferably with HTML content experience.
  • Pace, tenacity and resilience along with the ability to work to tight deadlines as well as flexibility across working hours when required.
About Us

Checkatrade is the consumer choice for finding a local reputable and reliable tradesperson. For over 20 years, we've been the place where reputation matters most - and if you join us, you’ll ensure that our teams continue to uphold these high standards.

With over 39,000 of only the best trades on our books who've passed a robust vetting process, we're staying true to our core business belief which is -  'Checkatrade does the checks so you don't have to.'

We're currently going through a period of significant investment and growth and we're looking for exceptional people to join us on our journey to help us achieve our ambitious goals. This is an exciting time to join our team.