Lakeside, Portsmouth
18K rising to £19K following probation
About The Role

Are you fantastic on the phone, and awesome at admin?  Check. Are you are in your element talking to customers? Check. Do you make sure that things get done right first time? Check. Then we want to hear from you.

No one else checks traders like Checkatrade. Our extensive vetting process protects our consumers and helps us to achieve our mission of stamping out rogue traders.

Where do you fit in?

You’ll be talking to new and existing traders from all over the UK, ensuring that all paperwork and checks are in place for them to get the most out of their membership. You’ll scan and upload documents and respond to correspondence quickly and efficiently, ensuring that our tradespeople receive the excellent service that they’re used to. With a variety of phone and admin work to keep you busy, you’ll play a key part in our talented Vetting Team.

You’ll be joining a friendly, growing company, and have lots of training and help to succeed.

What’s in it for you?

  • An awesome working environment, and a job where you are genuinely helping people
  • An excellent benefits package, including discounts from a wide range of retailers, a healthcare cash plan and a scheme to help you buy the latest bikes or tech gadgets
  • You’ll be part of a growing company, that has a great culture and is really going places

What do you need to succeed?

  • Previous customer service experience. You’ll be a real team playerconfident in your IT abilities, and used to working to deadlines
  • The ability to explain and advise people clearly and concisely both on the phone and in writing
  • You’ll be positive and proactive - willing to learn and progress to ensure the success of your team and our business

Checkatrade is where reputation matters. You’ll be vetting traders with integrity, ensuring that new members uphold our high standards.

About Us

Checkatrade is the consumer choice for finding a local reputable and reliable tradesperson. For over 20 years, we've been the place where reputation matters most - and if you join us, you’ll ensure that our teams continue to uphold these high standards.

With over 38,000 of only the best trades on our books who've passed a robust vetting process, we're staying true to our core business belief which is -  'Checkatrade does the checks so you don't have to.'

We're currently going through a period of significant investment and growth and we're looking for exceptional people to join us on our journey to help us achieve our ambitious goals. This is a really exciting time to join our team.