Our Teams

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Our people are the voices behind the strong relationships we’ve built with thousands of UK tradespeople. We advise and support trades at every stage of their membership, which has been key to our success since 1998.

Each team works with members at different stages of their journey – working together to provide a great service to our customers.

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Whichever job you apply for, we look at you as an individual and try to match you to a role and team that you’ll enjoy, be able to embrace, and thrive in. We know how valuable diversity is - that’s why a wide range of people with a variety of backgrounds love working at Checkatrade. But are you what we’re after? Check out this quick guide to our roles:

Sales

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No Del Boy deals here - but what you will do is watch your wages rise as you help us to grow our business. If you’re a savvy salesperson and you understand customer needs, there’s a spot on one of our sales teams waiting for you.

“Great ethics, fantastic colleagues, exceptional atmosphere, great benefits.”

Vetting

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We don’t cut corners - and nor do you. We’re renowned for our strict vetting checks before businesses join us, so if you know that the devil is in the detail but you’re always on the lookout to make a process more positive, our vetting team need you.

“Working at Checkatrade is very rewarding. Learning is encouraged, supported and role modelled by senior leaders and a growth mindset is evident. The working environment is purposeful, focused and fun. Work-life balance is positive rather than a culture of of presenteeism as existed at previous workplaces.”

Membership Advice

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If being the font of all knowledge floats your boat, then helping our customers maximise their membership sounds like it could be right up your street. Your advice and guidance will take our trades businesses from good to great and problem solving will be part of your DNA.

Customer Support and Renewals

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You have a need to continually succeed. So do we. That’s why if you join our Customer Support or Renewals team, you’ll be talking to trades all about what the benefits of staying with us will bring. If they’re on the fence about whether they should stay or go, you’ll just know, and you’ll show them the best way they can stay.

“There’s a great Management Team and HR will support you throughout. You are always encouraged and there’s lots of help if you’re looking to develop skills and further your career!”

Complaints

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It’s not all plain sailing, but when things go wrong, you’re the first to work out the facts and come up with a positive plan of action to help both our members and consumers. If you have top-notch negotiation skills and you can handle a complex challenge without flying off the handle, join Complaints.

“A fantastic place to work. The company’s values are not just words but people actually live them and embrace them.”

Reception

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You’re at your best when at the coalface of a company - taking calls and resolving queries from both our consumers and our members. From post-room to in-person, you’ll be the go-to guru for a range of enquiries and you’re always up for trying a new way of doing things.

“Staff are very friendly and helpful. It's a very supportive environment, I see people helping each other out on a daily basis and never hear the phrase ‘that's not my job’. There is lots of opportunity to make a difference with our ambitious growth plans.”

Finance

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Payment plans? Data processing? Number accuracy? If you answered yes to any or all of those questions and you are business-focused and able to negotiate, persuade and resolve payment queries, a career chapter in Finance at Checkatrade could be waiting for you.

“We’re focused on working together to get to the overall goals. Having worked in the mainstream world of Finance for many years, having this friendly, supportive and empowered environment is a breath of fresh air.”

Technology and Product

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Can’t go a day without coding? Passionate about developing digital products? Do you heart innovation, ideas and new technologies? We’re at the start of a dynamic digital journey, so if you’re technical and can’t wait a second longer to succeed at a fast-paced dot com, we need you. Now.

“You are given the tools to get the job done, and are empowered to crack on with your capabilities as well as encouraged to challenge yourself and step outside of your comfort zone.”

Marketing

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Can you create showstopping campaigns? Are you at your best working creatively on a multi-channel marketing project? If you’re a data-driven brand champion marketeer looking for your next career move, our dynamic and diverse marketing team could be just the right place for you.

“There’s lots of opportunity to make a difference with our ambitious growth plans. The Portsmouth office is very nicely kitted out and personal development is encouraged.”

People

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AKA Human Resources. Except we’re human. And we help other humans, or people as we like to call them. We advertise jobs, recruit and develop amazing talent, take care of training and are on a mission to raise the roof on employee engagement. We’re the people that pay you too. So if you’re as passionate about people as we are, there could be a you-shaped space in our company.

“Checkatrade is a company that really does care and puts it's people first. As soon as you join the company you get access to an intensive induction, which allows you to explore the entire business and immerse yourself within other teams so that you can really see how everyone works together.”